For hotels

A POS system for your hotel, with a direct PMS integration

One hotel till for your restaurant, bar and room service, with a free MEWS integration included. Charges straight to the room and real-time insight across all your outlets.

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The floor plan of the hotel restaurant with the open bill on each table
Demo
Searching by guest name to attach an order to the right room
Demo
PMS integration

The guest is in your till the moment they check in

Your guest list comes live from your hotel integration, such as MEWS. On check-in a guest appears in your till by name, on check-out they drop out again. So you are never searching through last week's list.

Find the room or scan the keycard

The guest orders at the bar or in the restaurant. You search by room number or guest name, or you scan the keycard, and the amount lands on the right booking straight away.

No middleware, no extra fee

We built the integration ourselves and we maintain it ourselves. So there is no third party in between charging you monthly, and there is no separate integration subscription.

At check-out your PMS settles it all

Everything a guest signs for during their stay is on the room bill when they leave. No separate invoices and no retyping of bills at the end of the day.

More about integrations
The bill overview with open bills from several outlets
Demo
Outlets

Breakfast, bar and room service on the same till

A hotel rarely has one point of sale. The breakfast buffet, the restaurant, the bar and room service all work differently, but you do not want four systems for them.

Every outlet its own screen

Your breakfast staff see the breakfast menu, the bar sees the drinks list. Everyone works the same way, but nobody has to scroll through a menu that is not theirs.

Room service simply runs alongside

An order for a room is rung in like any other order, and goes to the kitchen like any other order. Only where it is delivered is different.

One product database for the whole hotel

You set a price or a dish up once and it is right at every outlet. No four menus that have drifted apart after six months.

The reservations board with tonight's bookings per table
Demo
Reservations

From table booking to room bill, through the same guest

Table reservations sit with your guests in the till. Book a table in the name of someone staying with you, and what they order that evening goes to their room in one step.

Every booking sits with a guest

A reservation hangs on a guest card, so you see their earlier visits and open bills alongside it. Handy for someone who comes back often.

From table to room without searching again

With a room guest at the table, you charge their bill to the room without looking them up again. Same guest, same system.

Bookings from your own website

Put the widget on your hotel site, with time slots and automatic confirmation. Your reception does not have to schedule every table over the phone.

More about reservations
Demo
Kitchen

Breakfast, restaurant and room service all land in the same kitchen

Your kitchen cooks for three places at once on a single morning. The prep screen shows per ticket where it has to go, so nobody has to ask whether that club sandwich is for table 6 or room 214.

What you ring in is there straight away

An order appears on the preparation screen or rolls out of the receipt printer immediately. No slips walking from the bar to the kitchen.

The ticket knows where it is going

Table, terrace or room is on it, so the kitchen sees at once whether it is being served or taken up.

Every station its own screen

Cold kitchen, hot kitchen and bar are separate prep locations with their own screen or printer. Everyone sees only what they have to make themselves.

More about kitchen & bar
F&B revenue per day, broken out per outlet
Demo

Why hotels choose 20Tabs

F&B revenue per outlet, in one overview

You see what the restaurant takes, what the bar takes and what comes in through room service, side by side and over the same period. That is the conversation you want to have with your F&B manager.

Runs on the devices you already have

20Tabs runs as an iPad till, on an Android tablet or on a phone. There is no fixed terminal per outlet to buy before you can start.

No charge per device or per outlet

You pay based on your revenue for the whole hotel, with the integrations included. An extra screen at the breakfast buffet in high season costs you nothing more.

How Hotel Restaurant Zeezicht does it

A seaside hotel restaurant running 20Tabs across its restaurant and terrace. Read their story.

Demo

What makes a hotel till with a PMS integration genuinely good?

In a hotel, F&B is never separate from the room. A guest who has a drink at the bar expects it to go on the room and to be there neatly at check-out. Without a good PMS integration that means double work: your staff ring the order into the till and then move it across to the PMS by hand. Error-prone, and exactly the sort of admin you have no time for during a busy service.

That is why the MEWS integration at 20Tabs is not a separate module with its own subscription, but included as standard. We built it ourselves and we maintain it ourselves, so there is no middleware in between and no separate fee to pay. The guest orders, you search the room by number or guest name or scan the keycard, and the amount lands directly on the right booking in MEWS. Because the integration runs live with your PMS, every guest appears in your till by name on check-in and disappears again on check-out, so you always work from the current guest list.

For the F&B itself you keep a full POS system: table management, reservations, kitchen screens and integrations with your accounting. A table booking hangs on the same guest as the bill, so what lands on the table that evening goes onto the room in one step. Whether you run one restaurant, a bar or room service, all your outlets sit on the same till and your revenue comes back per outlet in your reports.

That last part is where a hotel notices the difference at the end of the month. You lay out each space separately, from the breakfast buffet to the terrace, and you see per place what it took. See how Hotel Restaurant Zeezicht has set that up for its restaurant and terrace.

Frequently asked questions about a POS system for hotels

Does 20Tabs have a free MEWS PMS integration?

Yes. 20Tabs has a direct integration with MEWS that we built ourselves and maintain ourselves. No middleware and no separate integration subscription. Orders at the bar or in the restaurant land directly on the right booking in MEWS. On check-in the guest appears in your till by name, and on check-out they drop out again, so you always have the current guest list in front of you.

Does 20Tabs work with a PMS other than MEWS?

MEWS is currently the PMS we have a direct, off-the-shelf integration with. Using a different PMS? Get in touch and we will look at what is possible.

How does charging to the room work?

The guest orders at the bar or in the restaurant, you search the room by number or guest name or scan the keycard, and the amount lands directly on the right booking in MEWS. At check-out MEWS settles it all, with no separate invoices and no manual handover.

Can I run room service and the restaurant on one system?

Yes. Breakfast, restaurant, bar and room service run on the same till and from the same product database, while each outlet keeps its own screen. In your reports you see the revenue per outlet side by side.

Can guests from outside the hotel book a table?

Yes. Reservations sit in the same app as your till, so bookings from outside and tables for house guests are in the same overview. You put a booking widget on your own site and steer how full the restaurant gets with windows and duration rules.

What does a hotel till with a PMS integration cost?

Between €100 and €500 a month for the whole hotel, based on your revenue, all outlets together, with the integrations included. No charge per device or per outlet, and no separate fee for the PMS integration. You can start from €25 a month with 20Tabs Go (plus 2% of revenue).

Further reading

See how integrations, table management and reports work. Does your hotel also run its own restaurant or cafe? Then look at the POS for restaurants or the POS for cafes & bars.

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